01Who I am

This website is run by Andrea Carillo, trading as Just Psalm Agency (“JPA”, “I”, “me”, “my”). I'm based in Aurora, Illinois. You can reach me at [email protected].

This policy explains what personal information I collect when you visit justpsalmagency.com or work with me, why I collect it, and what your choices are.

02What I collect

Things you tell me

• Your name, email address and business details when you fill in a contact or enquiry form, or book a call.
• Information you share during onboarding, such as your social handles, brand assets, goals and audience.
• Your email address if you subscribe to my emails.
• Billing details needed to invoice you. Card payments are handled by my payment provider; I never see or store your full card number.

Things collected automatically

When you visit the site, basic technical information is collected through cookies and similar tools: your IP address, browser and device type, the pages you view and how you arrived. See the Cookie Policy for details.

Things from other places

If you give me access to your social media accounts or scheduling tools so I can do the work, I only use what you've granted access to, and only to deliver the agreed services.

03How I use it

• To reply to your enquiries and book calls.
• To provide, manage and invoice the services you've hired me for.
• To send emails you've asked for, and occasional updates if you've opted in.
• To understand how the website is used and improve it.
• To meet legal and accounting obligations.

I don't sell your personal information, and I don't use it to make automated decisions about you.

04Legal bases (UK and EU visitors)

If you're in the UK or European Economic Area, I process your information on one of these bases: your consent (for example, marketing emails and non-essential cookies); to carry out a contract with you or take steps before one; my legitimate interests in running and improving a small business, where these don't override your rights; and legal obligations, such as tax records.

05Who I share it with

I share information only with trusted tools and providers that help me run the site and my services, and only what they need. These currently include:

• Showit, which hosts this website.
• [Email marketing provider, e.g. Flodesk or Mailchimp] for emails.
• [Booking / CRM / contract tools, e.g. Dubsado, HoneyBook, Calendly] for enquiries, contracts and scheduling.
• [Payment provider, e.g. Stripe or PayPal] for payments.
• [Analytics, e.g. Google Analytics] to understand site visits.

I may also disclose information if the law requires it, or to protect my rights. If my business is ever sold or merged, your information may transfer to the new owner, who must honour this policy.

06Cookies

This site uses cookies and similar technologies. What they are, which ones I use and how to turn them off is explained in the Cookie Policy.

07Emails and marketing

I only send marketing emails if you've signed up for them. You can unsubscribe at any time using the link at the bottom of any email, or by emailing [email protected]. I'll still send essential messages about work we're doing together.

08Working together: your accounts and assets

If you share logins, platform access, brand files or customer information with me as part of a project, I treat them as confidential. I use them only to deliver the agreed work, keep them in secure tools, and I'll ask you to remove my access when the engagement ends.

09How long I keep it

I keep personal information only as long as needed for the purposes above. As a rough guide, enquiries that don't lead to work are kept 6 months, and client records and invoices are kept for the period required by tax and accounting law (6-7 years). Email subscribers stay on my list until they unsubscribe.

10Your rights

Depending on where you live, you may have the right to: access the personal information I hold about you; correct it; ask me to delete it; object to or restrict how I use it; take a copy of it to move elsewhere; and withdraw consent at any time.

If you're a California resident, you can also ask what personal information I've collected, ask me to delete it, and opt out of its sale. I don't sell personal information. To use any of these rights, email [email protected]. I may need to confirm who you are first, and I'll reply within the time required by law. If you're unhappy with my response, you can complain to your local data protection authority.

11Security

I use reasonable technical and organisational steps to protect your information, such as trusted platforms, strong passwords and limited access. No online system is completely secure, so I can't guarantee absolute security.

12Other websites

This site links to other websites and social platforms. I'm not responsible for their privacy practices, so please read their policies.

13Children

My services and this website are for businesses and aren't directed at children under 16. I don't knowingly collect their information. If you think I have, please email me and I'll delete it.

14Where your information goes

Some of the providers I use are based outside your country, including in the United States. Where I transfer information internationally, I rely on appropriate safeguards such as standard contractual clauses, where the law requires them.

15Changes to this policy

I may update this policy from time to time. The “last updated” date at the top shows the latest version. If I make a significant change, I'll say so on the site.

16Contact

For any question about this policy or your information, email [email protected] or write to Andrea Carillo, Aurora, Illinois.